Things I Wish I Knew- Gun Safe Facts

What I’ve Learned About Gun Safes After 15 Years in the Business

After 15 years of selling gun safes, I’ve gathered some insight into the differences between high-quality safes and those that just “look” secure. I really had no idea how much difference there was between safe companies and safe company models. I just figured that they were all “safe” and as such would do a great job protecting valuables from theft and fire. This wasn’t the case. I thought the main differences between a cheaper safe and a more expensive safe were things like, size, the paint, the interior, the lights, etc., but I realize now that the real difference comes down to weight which generally means the steel thickness in the safe’s door and body. Fire ratings were another big eye-opener for me. I assumed that if there was a sticker on the inside of the door or in the literature, that the safe had actually undergone some serious testing in that regard. That assumption was wrong. There’s no one holding safe companies to the fire (pun intended) as it relates to their fire rating claims. One representative from a leading manufacturer actually confided in me stating that the fire ratings “…were all made up”. Yep, that’s right, fabricated. We no longer carry that brand of course but they are still out there. Perhaps, one can simply do the math and calculate how a safe will fare in a fire, but many companies lead you to believe that their safe has been tested, unbiasedly, in an actual furnace with sensors and thermocouples, etc. when the reality might be that they were not. If I were considering safe brands and models, I would look for customer testimonials along with tests done by independent testing companies not affiliated with the manufacturer.

U.S built safes… You really have to look to find true US built safes, Many brands, with clever advertising and sentence structure will lead you to believe that their product is U.S. built when sometimes it is not. Phrases like, “Assembled in America with Global Components” usually means that the safe was imported and something like the lock and/or the shelving, (also imported) was assembled in America- that doesn’t always mean USA though either. Mexico is America too. See? Clever huh? In my experience, if a safe model doesn’t overtly state that their product is made in the U.S.A., then it’s probably not. You might see US flags all over their advertising and think, Heck yes! I’m buying that to support a US business! Be careful though, they may not be what you think. Not to mention any names but, OLD GLORY is a common nickname for our U.S. flag and I do fly OLD GLORY at our business here in TN. Maybe you got that little hint… Does that mean all U.S. safes are good and all imports are bad? Not at all. It just means that you have to pay attention to the marketing and do some research if you want a true U.S. built safe.

Here are a few key points:

1. Thin Steel Walls & Hollow Gauge Doors

Appearance vs. Reality: Many safes, especially from big-box stores, have thin steel walls and hollow gauge steel doors. While they appear robust, they’re often little more than metal cabinets that offer limited protection against cutting or grinding attacks. You can generally tell these from more serious safes by the door edge or by rapping your knuckles on the face of the door. If it sounds hollow and thin, it probably is.

2. Solid Plate Doors for Real Security

Thicker Plate Steel: In contrast, high-quality safes use solid quarter-inch, half-inch, or even thicker steel plate doors. These doors, paired with similarly thick steel bodies, provide much better protection.

3. Misleading Industry Ratings

No Standardized Testing: There’s no industry-wide standard for fire testing safes, so ratings can be misleading. Just because a safe has a certain fire rating doesn’t mean it underwent rigorous or consistent testing.

4. Fire Insulation: Drywall vs. Poured in Mixture

Material Matters: Some companies line their safes with drywall, which can leave gaps, reducing fire protection. Others use a poured-in concrete-like mixture, which fills every void and offers better overall protection.

5. Warranties Aren’t Always Equal

Beware of Hidden Costs: While some safes come with a “lifetime warranty,” the fine print often leaves customers responsible for costs like removal, freight, and installation of a replacement. Other companies, however, fully cover these expenses.

6. Lock Quality Makes a Difference

Not All Locks Are Equal: Many manufacturers selling in the big-box store arena use cheaper locks, especially electronic ones, which are prone to failure. While there are high-quality electronic locks available, you generally won’t find them on lower-end safes.

These are just a few of the things that I wish I had known earlier. I feel that I’ve always tried to find the product that best fits my customers’ needs and budget. Now that I know more than I did, I hope I can continue to do that. I also realize that sometimes it simply comes down to budget and I can relate to that for sure. I’m just saying that if you are spending the money, it might be worthwhile to research and make sure that the safe you choose will actually do the job you want it to do. Perhaps Parker’s Safes and Vaults can lead you in the right direction.

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Morgan Kitchens
7 days ago
Outstanding sales transaction with Parker Safes. I highly recommend anyone in the market for a safe to give them a call!
Response from the owner6 days ago
Thank you Morgan. I’m glad we were able to accommodate you even though you were out of state. Thank you for your business and we remain at your service!
Rex Sexton
8 days ago
I highly recommend Parker's Safe and Vaults. Had a safe delivered and they did a great job. Took their time to make sure not only the safe wasn't damaged but that any of personal property wasn't damaged. Very professional and friendly. I would use them for any safe or vault needs in the future.
Response from the owner6 days ago
Thank you for the kind words sir!
Bernie Boettcher
29 days ago
I’ll have to say five review is below what I would have given this family owned business. I can’t thank Mr Aaron enough for answering my request to move a gun safe for us. When a man answers a call on vacation he means business . Scheduled the move on time without delay. His sons were absolutely on point , polite , respectful and got the job done ! Safe was leveled as well. Thank you three for a stress free project.
Response from the owner6 days ago
Well, we’d love to have six stars too but since you can only give us five, I guess we’ll just have to make do. Just kidding! Thank you so much.
Jason Deimerly
a month ago
Arron is the best. He took his time in helping me and explaining the process and the different type of vault doors very knowledgeable highly recommend. Outstanding company.
Response from the ownera month ago
Hoping you find the perfect door sir. We remain at your service.
From the moment we scheduled our cross county move, to delivery in our new home, we were in awe of the ease and excellent communication from the owner and his sons. Thank you for the wonderful moving experience and we will be working with y'all again should we ever need it!
Response from the ownera month ago
I'm so glad that things went smoothly. Thank you for the kind words!
Eric Ow
3 months ago
Great to work with honest and great customer service and prices
Response from the owner2 months ago
Thank you sir
Thomas Emerson
3 months ago
Excellent experience! These guys are the BEST in the business. THANKS AGAIN
Response from the owner3 months ago
We're happy to hear about your excellent experience, Thomas! Our team prides itself on being the best in the business, and your feedback strengthens our commitment to quality and trust. We look forward to assisting you again in the future.
Charles Vance
3 months ago
When moving my safe, I had scheduled the other big safe company in Nashville, where I had bought my safe. I decided to call Parker’s Safe just out of curiosity. Parker’s Safe was HALF the price. I had a really tight spot to put the safe, they knew exactly what they were doing. Great communication and excellent service!
Response from the owner3 months ago
Thank you for taking some time to leave us a review Charles! We try to take care of our customers and maintain fair pricing. Glad everything worked out. My boys told me about how tight that fit was.
Stephen Miller
3 months ago
We were doing research on home safes and came across Aaron Parker and his videos on YouTube. We contacted Aaron and with his help made our decision and ordered a safe. Aaron was able to set us up with a delivery company to have the safe shipped and installed to our house. The entire process was great and we are extremely happy we found Aaron. We highly recommend Parker’s safes if you are in the market or have any questions about safes. You will not get this kind of service at a big box store.
Response from the owner3 months ago
Thank you for your kind words, Stephen. We're happy Aaron could help you choose and install the ideal safe. Our team prides itself on offering personalized service that sets us apart from big box stores. If you have any further questions or need assistance, we're here to help.
Scott Thomas
3 months ago
Super people and super responsive. Great to work with and took time to explain all our question about vault door install.Would not use anyone else even if the competition was cheaper.Highly recommend!!!
Response from the owner3 months ago
We're pleased that our team's responsiveness and thorough explanations made your vault door installation a positive experience, Scott. Your trust and recommendation mean a lot to us. If you have any more questions or need further assistance, we're here to help.
jenny graham
8 months ago
We purchased a safe from Mr Parker a few years ago. He and his son delivered our safe and did an excellent job. We sold our home recently and purchased a new home. I called Mr. Parker about moving our safe. He said that was no problem and he would do that for us. He set a time and date which his 2 sons came and moved the safe. These young men were most courteous and polite knowing exactly what to do and how to do it. If I were buying another safe today, Parker would be the one I would go to. He is honest and trust worthy.
Daniel Dalton
9 months ago
Mr. Parker went out of his way to help me get what I needed. It was delivered professionally in the time frame promised. I would absolutely do business again with Parker’s safes, however with the quality of my purchase I don’t believe I will ever have to. Thank you Aaron!
Robert Klutts
9 months ago
Great customer service! Contacted them on Labor Day and had a response within an hour or two! Went above and beyond to make sure I knew everything I needed to know about the item and the shipping. They shipped straight to my house. Packaging was excellent to insure there was no damage to be done! 100% recommend!
Jason Gates
9 months ago
I live in Southern California and on a whim, I decided to call Parker Safes to see if I could get some general information. He spent 30 minutes on the phone informing me about safes, security, and security ratings (he also texted me a few links to assist in my decision-making). Even though it’s not economical for him to sell a safe to me this far away, I was impressed with his customer service! He has my highest recommendations for anyone in the Tennessee area looking to purchase a safe. Also, he has great YouTube videos on the different types of safes!
M 6706
9 months ago
I would highly recommend Parker Safe’s and Vaults. Mr. Parker and his son were very professional and friendly. They delivered and installed without any issues or damage to my home. They were very careful and took time to show me how to operate the lock afterwards. Would highly recommend to anyone.
Ricardo Nevarez
10 months ago
Amazing service! I purchased a box store safe and needed delivery and installation. Parker's was recommended and I am truly happy with my experience. Clear communication, on-time, great customer service. I wish I'd known they sold Safes too because I would have rather bought from them, next time for sure! Nonetheless very professional. I appreciate the attention to detail they have. They didn't leave until the safe was leveled and everything was buttoned up. Thank you guys
Yvonne Bensinger
11 months ago
Excellent company to work with. Helped us to get what we were looking for and did a great job installing. We would purchase from them again and highly recommended. Husband is very happy with his safe.
C Lewis
12 months ago
Excellent experience purchasing a USA made safe from this company. They are knowledgeable, professional and nice people! I picked out a safe and they delivered 150 miles away the very next day. Highly recommend.
Brayton Henson
a year ago
Excellent experience dealing with Parker’s Safes and Vaults. From the moment I stepped into their warehouse in Shelbyville, I felt valued as a person. Aaron, the owner, talked and walked me through the various selection of safes they offered giving me a rundown of each. He didn’t try to sell me on any particular size or model but did walk me through the pros and cons of each safe I considered. Aaron was exactly on time for the delivery and the installation was completed in remarkable time and fashion. The value for the safe I received was outstanding. Great customer service, great safe, and great pricing……all the hallmarks of a great company to do business with!!!
They did a great job. Very professional and completed it quickly.
Cliff Wiley
a year ago
The best in the business!Such amazing communication throughout the process, professional advice, and top notch customer service! Had my mind set on a custom safe, Aaron was able to help me decide which features were best for me and came through with an unbeatable price! Manufacturer delays were out of anyone's control, but he stuck to his original quote despite the delay even though the prices went up. Contacted me as soon as my safe was available and coordinated delivery to my door. Safe arrived just a couple days later even though I live a few states away. Couldn't be moresatisfied with doing business with his company!Would recommend 10/10!
John Adams
a year ago
Best in the business! Very detailed and knows what he’s talking about. Do yourself a favor and give them a chance! I bought my safe from Aaron 10+ years ago and didn’t think I needed a new one until…. Another neighbor liked mine so much I got him in contact with Aaron Parker and he sold him a bigger and better one!! Guess it’s time for me to upgrade :-)
I chose to buy from Parker’s Safes because they were knowledgeable and very responsive to any questions that I had. The price was within my budget, and the safe is a higher quality than what I was expecting. The delivery was on time, and I really appreciate the follow ups to make sure everything went well. The customer experience has been fantastic! I’ll be recommending and using them in the future! Thanks Parker’s Safes. You have a great team.

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